Refund & Cancellation Policy

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This Refund and Cancellation Policy applies to all purchases made on the website and platforms operated by TRINETRA AI LABS PRIVATE LIMITED, including TredexView.

1. No Cancellation Policy

Once a subscription plan is purchased, it cannot be cancelled.

Community membership plans cannot be cancelled under any circumstances.

Users are advised to carefully review plan details before making a payment.

2. No Refund Policy

Payments made for subscriptions or community memberships are strictly non-refundable.

No refund will be provided for partial usage, non-usage, or change of mind after purchase.

3. Payment Deducted but Plan Not Activated

A refund or resolution may be considered only in the following situation:

The payment amount is successfully deducted from the user’s bank account or wallet, and
The purchased plan or membership does NOT reflect in the user account or dashboard.

In such cases:

The issue will be reviewed by our support team.
The plan may be manually activated or corrected.
If activation is not possible, a refund may be processed after verification.

4. Technical or Payment Gateway Issues

Any payment-related issues must be reported within a reasonable time.

Users must provide valid payment proof such as transaction ID, date, and amount.

Resolution depends on confirmation from the payment gateway and internal verification.

5. Support Assistance

For payment issues where the amount is deducted but services are not received, users may contact our support team through the contact details available on the website. Our team will assist in resolving the issue.

Final Note

TRINETRA AI LABS PRIVATE LIMITED reserves the right to approve or deny refund requests based on internal verification and payment gateway confirmation.

All services are provided strictly for educational and informational purposes only.